![]() ![]() For countries with special fire walls (e.g.: Dubai and China) Secure remote access will not work as they cannot reach the turn servers (where ISPs restrict internet traffic, with restricted internet).Use of dynamic ports may prevent hole punching/P2P ![]() Server-side: Cameras (AXIS Companion)/server (AXIS Camera Station) need to be able to get out on Port 80 & 443 (outbound)Ĭonnection using Web proxy/4G: P2P will not work and communication is relayed through the mediator servers. The site service URL is also accessed via port 80:.The mediator servers use dynamic IP addresses – The mediator server URLs are:.The network needs to allow outbound traffic on ports 80 and 443 for Secure Remote Access to work.It is not possible to predict which port will be used.įor AXIS Companion 3 and AXIS Camera Station: A workaround could be to allow cameras (AXIS Companion) and AXIS Camera Station server (AXIS Camera Station) to bypass authentication.Įach time a client or a camera makes an outbound connection through the router, the router will give that connection a random external port which is used for hole punching. If you are having problems enabling AXIS Secure Remote Access due to restrictive firewalls or other network security implementation, consider the following:ĪXIS Secure Remote Access does not support proxy that requires authentication. ![]()
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